Demo · 30 minutes
See how DIVAMED will work in your clinic
We will show you the "SMS, e-mail and telephony" module and answer your team's questions.
Features
IntegrationsPricingDemoAll features
Patients and medical record
PatientsDental chartMedical record and quality controlTherapy and prescriptionsTreatment plans and coursesPatient balancePatient portalFinance and cash desk
Invoices and paymentsFiscal receipts (54-FZ)Payment receiptDebtors and tax certificatesWarehousePayrollDIVAMED features
SMS, e-mail and telephony
Bring messages and calls into the clinic's workflows. Check the SMS balance, Telegram and MAX replies and the causes of e-mail errors, and link calls to patients.
What's inside
- SMS provider connection
- SMS provider balance
- SMS message templates
- Call log
- Link a call to a patient
- E-mail template for confirmation
- E-mail template for a reminder
- E-mail template for cancellation
- "Documents ready" e-mail template
- Free-form e-mail template
- Five e-mail templates configured by the clinic
- E-mail send log
- Error reasons in the send log
- "Problem addresses" panel: where emails don't arrive and why
- Appointment confirmation in Telegram and MAX
How it helps
The front desk sees the history of calls and messages.
Error reasons help investigate undelivered emails.
Templates cut down on retyping standard messages.