DIVAMED features

Staff KPIs

Compare plan and actual for doctors and front desk staff. For doctors: revenue, appointments, attendance, returns and sales conversion; for front desk: manually accepted payments against a plan. KPIs are visible only to the director.

app.divamed.pro

What's inside

Monthly revenue and appointment plan per doctor
Doctor's actual: revenue (payments on appointment invoices) and appointments
Plan completion in % (when the period consists of whole months)
Attendance: share of completed appointments
Patient returns
Sales conversion: share of approved treatment plans that have a payment
Doctor metrics: first appointment to paid treatment (%) and approved plan to payment (%)
Front desk: manually accepted payments (count and amount) against a plan
Payments without an author (before September 2026) are not counted in KPIs
KPIs and ROI are visible only to the director

How it helps

Managers see plan completion per doctor and the payments accepted by the front desk.
Attendance, returns and treatment-plan conversion round out the assessment of results.

Demo · 30 minutes

See how DIVAMED will work in your clinic

We will show you the "Staff KPIs" module and answer your team's questions.