Patients and medical record
PatientsDental chartMedical record and quality controlTherapy and prescriptionsTreatment plans and coursesPatient balancePatient portalFinance and cash desk
Invoices and paymentsFiscal receipts (54-FZ)Payment receiptDebtors and tax certificatesWarehousePayrollBring patients back for a repeat visit systematically
DIVAMED helps turn the doctor's recommendations, no-shows and postponed treatment plans into a managed contact queue.
A no-show, a treatment plan and a completed visit aren't the end of the story but the next workflow.
For clinics with repeat procedures and a long patient life cycle
Dental clinics with treatment plans and prevention
Cosmetology clinics with procedure courses
Medical centers with follow-up visits
Managers who want to see the base for patient recall
Patient recall scenarios
A reminder about a repeat visit
Contact about an unfinished treatment plan
Segmentation by the date of the last visit
Assigning an owner
Control of the outcome of the contact
A reason to get in touch appears automatically
The system links an event to the patient record and creates a task: a no-show, a doctor's recommendation, a repeat visit or waiting for a decision on a plan.
- A single recall queue
- Deadline and priority of the task
- Context of the visit and the patient
- The result of the contact is saved in the record
Don't mix service and marketing communications
Transactional reminders and marketing campaigns have different consents, goals and rules of work.
- Separate consent settings
- Preferred communication channel
- Contact quality control
- A basis for personalized campaigns
Build the patient recall process around real events
At the demo we will show how to form the queue and evaluate the team's results.