Schedule and front desk
Doctors, rooms, shifts and free slots of all departments in one calendar.
Features
IntegrationsPricingDemoAll features
Patients and medical record
PatientsDental chartMedical record and quality controlTherapy and prescriptionsTreatment plans and coursesPatient balancePatient portalFinance and cash desk
Invoices and paymentsFiscal receipts (54-FZ)Payment receiptDebtors and tax certificatesWarehousePayrollA single EHR for a multi-specialty medical center
Bring together the schedule of doctors and rooms, electronic records, documents, EGISZ, CRM, finance, warehouse, payroll and management analytics. Data is entered once and works in every scenario of the clinic.
For first clinics: 3 months for ₽0, 9 more at 50% off the paid plan you choose.
- All specialties
- in one database
- 025/u + EGISZ
- documents and REMD
- By department
- analytics and revenue
EGISZOnline bookingMedical recordsWarehousePayrollAI assistantTelegram and MAX chatsBranches and API
Who it's for
For medical centers and mixed-profile clinics
The front desk, doctors and managers work with unified data without Excel and scattered services; information is entered once and used in every scenario.
Multi-specialty medical center
Many specialties, rooms and shifts — a shared schedule, a single patient database and analytics by department.
Clinic with several departments
Dentistry, cosmetology, physiotherapy and lab tests in one system with roles and an action log.
A "front desk + doctors + management" center
A single loop for booking, visits, documents, EGISZ and management control.
Tasks
What a medical center controls
Key modules on a shared database: patients, schedule, treatment, documents, payments and communications are all connected.
Single patient record
A common history of visits, documents and payments for all profiles.
Documents and templates
Form 025/u, consent, contract, your own templates and the patient's signature.
EGISZ
CDA R2, preparation for sending to REMD and status control.
CRM and enquiries
Sources, funnel, waitlist, call log and tasks.
Finance
Invoices, wallet, debtors and operations history.
Warehouse
Medicines and consumables: stock, write-off, minimums.
Analytics by department
Revenue, doctor workload, repeat visits and sources.
In detail
System functionality — in detail for a medical center
The screenshots show the interface of the live DIVAMED system and how its sections are used in a multi-specialty medical center.
01Front desk
A shared schedule of doctors and rooms
The front desk sees the workload of different departments, appointment length and free intervals in one calendar — with no room clashes.
- Weekly and daily schedule view
- Move appointments with the mouse
- Automatic free-slot calculation and waitlists
- Workload control for doctors and rooms
- Doctor timetables and shift work
- Public online booking and reminders (SMS, e-mail, messenger)
02Patient database
A single record for all departments
Specialists work with the patient's shared history, their own visits and document templates without re-entering the same data.
- Search by name, phone and patient data
- A single record with visits, documents and payments
- History of treatment and repeat visits
- Link between the patient, doctor, service and plan
- Global search across all sections of the system
03Documents
Medical record templates and documents
Documents are generated in the patient record and adapt to the workflows of different specialists.
- Form 025/u — outpatient record and form 043/u
- Informed voluntary consent and contract
- The patient's handwritten signature on screen
- Ready-made templates and your own
- PDF generation and download
04Therapy
Prescriptions and certificates in the patient record
For a general clinic, not only dentistry and cosmetology: the "Prescriptions and certificates" section is enabled by the "Therapy and prescriptions" module (on by default in the "Multi-specialty clinic" profile).
- Prescriptions: drug suggestions from a reference list, validity period, numbering, PDF printing
- Treatment-room administration sheets with "done" / "skipped with reason" marks
- Tests and examinations: ordering, entering results with reference ranges, high / low / normal flag
- Referrals to a specialist, for tests, diagnostics and hospitalisation
- Health indicators with a trend chart, vaccination log and vaccination certificate
- Follow-up registry, sick-leave records and 8 types of certificates and check-ups
05EGISZ
EGISZ inside the workflow
Working with medical documents and preparing transfer to REMD (the federal register of electronic medical documents) are built into the EHR.
- CDA R2 (HL7 standard) document generation
- Create a document based on a completed visit
- Real-time status monitoring
- Resending documents on errors
- Setup of the organization OID and FRMO, log of REMD requests
06CRM
CRM, patient route and waitlist
An enquiry is linked to the patient, the appointment and later visits — the next step doesn't get lost between departments.
- Enquiry sources and the lead funnel
- Waitlists for in-demand specialists
- Call log and communication history
- Front desk assignments and tasks
- Patient segments and recall for repeat visits
07Finance
Invoices, payments and debt
The financial status of visits and patients is visible in the same loop where appointments and medical data are kept.
- Create an invoice from patient data and services provided
- Patient wallet and payment statuses
- Find an invoice by number and patient
- Debt control (debtors) and operations history
- Data preparation for management analytics
08Warehouse
Center warehouse accounting
The movement of medicines and consumables is recorded in the system, and stock and consumption are checked by period and across several warehouses.
- Real-time stock
- Consumption tied to a specific visit
- Automatic write-off and minimum-stock alerts
- Receipt and issue notes
- Tracking across several warehouses and rooms
- Consumption report for a period
09Visit
AI assistant for documenting the visit
The doctor dictates the visit results by voice, and the system prepares a draft protocol and splits it into record blocks.
- Voice input right in the browser
- Autofill of protocols and complaints
- ICD-10 diagnosis suggestions
- Generation of conclusions and recommendations
- Configurable templates; the doctor confirms the result
10Control
Staff roles and the action log
Access to data is separated by role and changes are recorded in a log — managers see the history of employee actions.
- Separation of access rights to patient data
- Dashboard with the operational queue of visits for the day
- Employee action log
- Operational alerts and visit confirmations
- Control of unfinished plans and tasks
11For managers
Analytics by department and payroll
Reports are built on the actual data of daily work — no manual consolidation from several files.
- Revenue by period and by department
- Doctor workload — who is working and who is idle
- Top services by revenue and volume
- Booking funnel: attended / cancelled / no-show; KPIs
- Payroll: salary + percentage, pay slip
12For patients
Patient portal
Patients book with the right specialist and see their history, documents and invoices on their own — with no app to install.
- Online booking 24/7 and choice of specialist
- History of visits and treatment
- Download medical documents
- View invoices and payment statuses
- Notifications about upcoming visits
Patient journey
How departments work in one system
The patient sees several specialists, while the data stays linked in one record and one management loop.
Enquiry
The patient contacts the clinic and chooses a doctor in the relevant department.
Booking
The front desk finds a free time and creates the appointment.
Visit
The doctor documents the visit and paperwork in a single record.
Route
If needed, the patient books with another specialist.
Payment
Invoices and payments are linked to visits and services.
Control
The manager sees workload, revenue and the path of the enquiry.
For every role
One workspace for all roles
The front desk, clinical visits and management control are linked by shared data.
Front desk
- Booking and schedule of all departments
- Waitlists and confirmations
- Search across the single patient database
- Invoices, wallet and debtors
Department doctor
- Single record and patient history
- Document templates and consents
- AI dictation of the visit protocol
- Treatment plans and routes
Manager / owner
- Dashboard and analytics by department
- EGISZ and sending statuses
- Warehouse, payroll and KPIs
- Roles and action log
Launch
Moving to DIVAMED in stages
First we agree on the departments, roles and set of data, then set up the system, train staff and launch working scenarios without switching the whole clinic at once.
Review of current processes and available exports
Setup of doctors, services, rooms, roles and documents
Support for the front desk, doctors and the manager
FAQ
Ask a questionFrequently asked questions from medical centers
Can't find your answer? We'll ask a few questions of our own and show the system on your scenarios.
Yes. One system lets you configure different specialists, services, rooms, schedules, roles and document templates, and analytics is available by department.
First clients
Launch DIVAMED in your multi-specialty medical center
3 months for ₽0, 9 more at 50% off the paid plan you choose.