Appointment confirmations

Check patients' plans before the visit via SMS, Telegram, MAX and e-mail. Replies are collected in a log, and the clinic tailors message templates to its own scenarios.

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What's inside

  • Automatic SMS about the appointment
  • Confirmation messages in Telegram and MAX
  • E-mail confirmations
  • Automatic reminders about the upcoming visit
  • Cancellation messages
  • Log of patient replies
  • "Confirmed" status in the log
  • "Cancelled" status in the log
  • "Silent" status for appointments without a reply
  • Attendance analytics
  • Message templates configured by the clinic
  • Arrival confirmation by visit code (enabled in clinic settings): a four-digit code is emailed to the patient and shown in the patient portal

How it helps

  • The front desk sees who confirmed the visit and who needs a phone call.

  • Messages help patients remember the appointment in advance.

  • Attendance can be compared with appointment confirmations.

See how DIVAMED will work in your clinic

We will show you the "Appointment confirmations" module and answer your team's questions.

We will get back to you within one business day. No obligation and no pushy calls.