Features
IntegrationsPricingDemoAll features
Patients and medical record
PatientsDental chartMedical record and quality controlTherapy and prescriptionsTreatment plans and coursesPatient balancePatient portalFinance and cash desk
Invoices and paymentsFiscal receipts (54-FZ)Payment receiptDebtors and tax certificatesWarehousePayrollConfirm bookings before the visit — without manual chaos
DIVAMED collects patient replies, shows the queue of upcoming visits and creates a task for the front desk when a reschedule, cancellation or manual contact is needed.
Sending, the patient's reply, the task and the outcome of the visit — in one loop.
EGISZOnline bookingMedical recordsWarehousePayrollAI assistantTelegram and MAX chatsBranches and API
Who it's for
Who needs managed attendance
Clinic managers who want to see the no-show risk before the end of the day
Administrators who need a clear queue instead of notes and phone calls
Doctors who want to know the confirmed schedule in advance
Marketers who measure patient return and the cost of a repeat visit
Tasks
What the confirmations module covers
Patient reply: confirm, reschedule or cancel
A single visit queue by contact status
Urgent alerts when a patient makes a request
Manual and bulk sending from the queue card
Confirmation funnel and no-show rate
Capability
Every reply becomes an action
The patient doesn't just receive a reminder. Their reply is recorded in the booking, and a reschedule or cancellation request creates an urgent alert for the assigned employee.
- Statuses: pending, sent, confirmed, no contact
- A secure link to reply without logging in to the patient portal
- A contact can be closed manually with a comment
- No lost requests in personal messengers
Capability
An administrator's queue instead of a call list
The workspace shows upcoming visits, the communication channel, the result of the last contact and actions for a group of patients.
- Filter by date, doctor and status
- Bulk sending after a preliminary check
- Reschedule and cancellation requests highlighted
- Control of overdue tasks and escalations
Capability
Measure the result, not the number of SMS sent
Managers see the chain from those who need confirmation to those who actually came, and compare communication channels.
- Confirmation conversion
- No-shows and reschedule requests
- Delivery errors by channel
- A basis for improving the schedule and the administrators' work
FAQ
Ask a questionFrequently asked questions
Can't find your answer? We'll ask a few questions of our own and show the system on your scenarios.
Yes. The system uses the channel the patient chose or an available secure channel: SMS, email, MAX or Telegram.
First clients
We will show how to build confirmations around your booking rules
At the demo we will go through the communication channels, reminder scenarios and staff roles of your clinic.