Features
IntegrationsPricingDemoAll features
Patients and medical record
PatientsDental chartMedical record and quality controlTherapy and prescriptionsTreatment plans and coursesPatient balancePatient portalFinance and cash desk
Invoices and paymentsFiscal receipts (54-FZ)Payment receiptDebtors and tax certificatesWarehousePayrollOne communication loop: from booking to the repeat visit
DIVAMED brings together transactional notifications, messengers, patient replies, internal tasks and contact history in the patient record.
The team sees the context of the enquiry and the next step — whatever the channel.
EGISZOnline bookingMedical recordsWarehousePayrollAI assistantTelegram and MAX chatsBranches and API
Who it's for
For clinics where communication affects revenue and service
Dental clinics with dense booking and several administrators
Cosmetology clinics with repeat procedures and return visits
Medical centers with different branches and departments
Clinics that want to stop using staff's personal messenger accounts
Tasks
What the team gets
Sending history and technical statuses
Omnichannel chats with an owner and priority
Internal alerts for urgent enquiries
Quiet hours and the patient's preferred channel
Communication linked to the booking and the patient record
Capability
A message isn't lost after it is sent
For every notification we store the channel, recipient, text, time, status and provider error. This lets you understand what exactly happened to the enquiry.
- A single delivery log
- Resending from the work queue
- Control of unavailable channels
- Secure storage of the technical status
Capability
A chat turns into a workplace
Incoming messages can be assigned to an employee, given a priority and handled in the context of the patient and the nearest visit.
- Assigning an owner
- Priority and first-reply SLA
- Confirmation, rescheduling and cancellation from the conversation
- An internal loop with no lost history
Capability
The clinic's rules aren't in an administrator's memory
Scenarios are built around booking events: creation, rescheduling, cancellation, reminder and no reply.
- Triggers by event and time
- Roles and escalation of overdue tasks
- Separate transactional and marketing consents
- A prepared basis for new channels
First clients
Bring the clinic's communications into one transparent process
We will show how DIVAMED connects messages, staff tasks and actual visits.